Address
Room 201, No. 13, Biankang West Road, Houjie Town, Dongguan, Guangdong, China
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
FAQ
1. Which brands and models are your batteries compatible with?
Jimforl Mobile Battery Factory offers over 700 battery models compatible with major brands such as Apple, Samsung, Huawei, Xiaomi, Tecno, and Google. We also provide OEM customization and development of new models.
2. Do you have production qualifications and certifications?
Yes. Jimforl Mobile Battery Factory has been manufacturing mobile phone batteries for years. Our factory is certified by ISO9001 and BSCI. All products can be provided with export-related certifications including CE, RoHS, MSDS, UN38.3, IEC62133, PSE, and KC.
3. What is the quality of your batteries? How do you ensure their lifespan and stability?
Jimforl Mobile Battery Factory uses original battery cells. Each battery undergoes a test of at least 800 full charge/discharge cycles, and the capacity retention rate remains above 80%, far exceeding industry standards. We provide complete technical data reports for your peace of mind in sales.
4. Do you accept OEM/ODM services? What is the minimum order quantity (MOQ)?
Yes, Jimforl Mobile Battery Factory supports OEM/ODM. Customization options include logos, packaging, labels, barcodes, or QR codes.
The standard MOQ is 20 units per model; the MOQ for custom packaging is usually 200 units per model.
5. What is the lead time for bulk orders?
For regular models, we have stock and can ship within 3-7 days.
For out-of-stock or custom orders, the lead time is 7-15 days, depending on the quantity and customization requirements.
6. How do you guarantee battery quality?
Each battery undergoes 7 inspection processes before shipment, including motherboard testing, capacity testing, aging testing, and explosion-proof testing.
We offer a 12-month warranty. Defective products due to quality issues can be replaced free of charge.
7. Are the batteries safe for air transport? Can you ship via DHL/UPS?
Yes. All our batteries have passed UN38.3 testing and can be shipped via DHL, UPS, FedEx, etc.
We also provide sea freight and rail freight services, along with MSDS and safety transportation reports.
8. What payment methods do you support?
We accept Telegraphic Transfer (T/T), PayPal, Western Union, Alibaba Trade Assurance, Alipay, and credit order services. Partial payments or credit orders are also available.
9. Do you provide samples? How long does it take to ship them?
Yes, samples are available and can be shipped within 1-3 days.
We support direct one-piece shipping and delivery to designated warehouses such as Amazon FBA or overseas warehouses.
10. What should I do if the battery fails to work, cannot be powered on, or swells after installation?
Please first provide photos or videos of the issue. Our engineers will analyze the problem.
If confirmed as a quality defect, we will arrange replacement or refund. Swelling, insufficient capacity, and similar issues are covered under the warranty.